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November 28, 2017
Volcano Activity Triggers Emergency
Evacuations and Air Travel Disruptions

The volcano activity of Mount Agung is now at a very high level and the risk of a more dangerous eruption is increasing. Experts say that a larger, explosive eruption could happen or that the volcano activity could continue for weeks. As of today, the volcano is spewing rays of fire and clouds of ash reaching as high as 5.6 miles.

Bali is one of Indonesia’s most popular resort islands, known for its jungle, lush rice terraces, sandy beaches, coral reefs and its rich and unique culture. In 2016, the island welcomed over 4.9 million tourists from all over the world.

Bali's Ngurah Rai International Airport (DPS) remains closed until 07:00 AM on November 29 and this closure could be extended should the volcano activity persists. Lombok International Airport (LOP) on the Indonesian island of Mataram, the island on the eastern side of Bali, reopened on November 28. 

Authorities have ordered residents and tourists to evacuate a perimeter of 8 to 10 kilometers from the volcano. These orders affect about 100,000 residents living near the volcano. 

Many tourists remain stranded as the flight cancellations affect nearly 60,000 passengers each day. Without aircraft, getting in or out of Bali is difficult and requires traveling hours by land and then take a boat to an airport on another island.

Tourists in line at the airport after flights were canceled on November 27.

Depending on wind conditions and the duration of the eruption, air travel is expected to be highly disrupted for the next few days as ash could be carried with the winds and affect farther airports in surrounding islands and possibly northern Australia.  


Balinese authorities have issued a travel advisory, advising travelers to defer non-urgent trips to the island. If you are planning to travel to Bali, especially to the eastern part of the island: 

  • Contact your airline for updated flight information. 
  • Contact your airline for updated flight information. 
  • Avoid areas with heavy ash concentrations and stay indoors in air-conditioned spaces. 
  • If you must go outside, wear face masks to try to protect against ash inhalation. 
  • If driving, seek updated information on road conditions before taking the roads. 
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The content of this edition of AssistAlert is for informational purposes only and is not intended to replace further investigation or personal observations. If you are planning travel, or are traveling in or proximate to the locations identified in this newsletter, you are encouraged to contact SecurAssist for additional information.

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