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November 30, 2016

 
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Airline Strike



 
 
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Airline strikes, or threats of strikes, happen all over the world almost every day.  Most are resolved fairly quickly but even with that said, a daylong disruption can wreak havoc on travel plans. 

With the recent Lufthansa strike in progress a few tips for your travel plans going forward.  
When booking, stick with airlines that have alliance partners. If your carrier is affected by a strike, it will be better positioned to get you an alternate airline. 

Call and call again. Strikes are fast-moving situations. So if you’re not getting the response you want from one agent (“I’m sorry, sir, we can’t rebook you until your flight is canceled”), there’s a chance another agent will be more flexible.

Lufthansa is also very responsive on their Twitter page: https://twitter.com/lufthansa or you can Tweet them @lufthansa.  Social media has become a good way to get the help you need. No company wants a squeaky wheel with a large audience. 

For the most up-to-date information regarding Lufthansa flight operation, visit: http://www.lufthansa.com/de/en/Travel-information.

To manage bookings online, visit: https://www.lufthansa.com/online/portal/lh/de/my_account/mybookings?l=en&cid=18002.

Due to the continuing Cockpit Pilots’ Union strike, Lufthansa cancelled nearly 900 flights on Wednesday, November 30, 2016 including many on long-haul flights to the United States, Asia and others; short-haul flights within Germany and other parts of Europe were also affected.

Lufthansa has made a new pay offer that it believes will end the compensation dispute and hopes to be close to a normal schedule by Thursday, December 1, 2016, but the airline warned that it will still be forced to cancel about 40 flights on Thursday as it tries to restart its full operation.

Advice
Contact Lufthansa to reschedule flights; confirm reservations before checking out of hotels or departing for the airport. Book alternative transport arrangements as quickly as possible for time-sensitive travel.

Sources include, but are not limited to: USA Today, iJET International, Lufthansa

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The content of this edition of AssistAlert is for informational purposes only and is not intended to replace further investigation or personal observations. If you are planning travel, or are traveling in or proximate to the locations identified in this newsletter, you are encouraged to contact SecurAssist for additional information.


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